Ambassador Coordinator

Position Summary

Assist in facilitating the Ambassador Program. Collaborate with Event Management to ensure that all attendees, especially Invited Guests, are welcomed and attended to. This position provides the opportunity to cultivate support for FIRST programs by showcasing students and teams directly as opposed to viewing at a distance

Responsibilities

  • Coordinate with Regional Director or Planning Committee Chair before an event to coordinate a meeting time and location of training for
  • Work with Regional Director or Planning Committee Chair to generate a "tour route" bearing in mind daily activities, queuing, and pit areas
  • Act as a point of contact for those attending and have questions concerning the program
  • Work with Regional Director or Planning Committee Chair to generate a schedule for Ambassadors
  • Prepare training  area for Ambassadors; keep room organized and clean
  • Obtain and wear a two-way radio and headset, sign it in and out at the event management office
  • Explain program and distribute materials
  • Participate in training with Ambassadors and demonstrate proper skills such as:
    • Handshaking
    • Eye Contact
    • Speaking Skills
    • Posture
  • Walk previously determined route with Ambassadors
  • Serve as a Point of Contact for Students, Teachers, Mentors, and Event Leadership throughout the event
  • Provide nametags/identifying marks to Ambassadors so that Event Volunteers can identify them
  • Ensure enough Ambassadors are near the predetermined staging area to accommodate the ebb and flow of visitors to the event.

Experience and Skills Needed

  • Outgoing personality; high energy
  • Strong interpersonal/communication skills
  • Strong logistics skills
  • Strong organizational skills
  • Ability to move about the facility
  • Ability to use radio/headset

Time Commitment

  • Commitment:              Minimum two days + Training (half day)
  • Approximate times:

Day                                                                             Times

Practice Day (the day before the competition)             Depends on training schedule

Day One of the Competition                                        7am –End of Day

Day Two of the Competition                                        7am - Start of Awards

Note 1: Event schedules vary. Please check the event schedule and talk to your Volunteer Coordinator, for detailed information on when you are expected to arrive.

NOTE: Volunteers should arrive on site 15-20 minutes prior to start of every shift in order to allow time to check in at the Volunteer Registration desk. 

Training

Training will be held on site

Reporting Relationships and Supervision

Direct supervision and On-site guidance:  Regional Director or Planning Committee Chair